FAQs
Got questions? We've got answers.
Everything you need to know about Nutriorg's certified organic products, delivery and care.
Are Nutriorg products certified organic?
Yes. Every Nutriorg product is sourced from certified organic farms and processed without
chemicals, preservatives or artificial additives. Our oils, juices and superfoods carry
India Organic, USDA Organic and FSSAI certifications wherever applicable.
What does "cold-pressed" mean, and why does it matter?
Cold-pressed means the oil is extracted at low temperatures using a wooden ghani or
stainless-steel press — no heat, no solvents. This preserves the natural aroma,
antioxidants and nutrients that are otherwise destroyed in refined oils, giving you a
richer flavour and full nutritional value.
How should I store the oils and juices after opening?
Store oils in a cool, dry place away from direct sunlight — refrigeration is optional but
extends freshness. Juices (Aloe Vera, Amla, Wheatgrass etc.) must be refrigerated after
opening and consumed within 30 days for best taste and potency. Always use a clean, dry
spoon.
Do you offer free shipping? How long does delivery take?
We offer free shipping on all prepaid orders above ₹499 across India. Standard delivery
takes 3–6 business days depending on your pincode. You'll receive tracking details over
email and SMS as soon as your order ships.
What is your return and refund policy?
If your order arrives damaged, leaking or incorrect, write to us at
care@nutriorg.com within 7 days of delivery with
a photo of the product. We'll arrange a free replacement or full refund. For hygiene
reasons, opened food items cannot be returned.